How do I add someone to our alert recipient list?
- Sign onto TraknProtect portal
- Under the "Safety" tab, select "Manage Alert Recipients"
- In the upper left corner of the page, select "Add Alert Recipient"
- Enter First Name, Last Name, email address, mobile number, and phone type
- Select how you wish to receive alerts (Phone, Email, Both)
- Select "Yes" options for "Receive Safety Beacon Alerts" and "Receive Gateway Outage Report"
- Select the time you wish to receive alerts. If you or your team member do not have set schedules that never change, we recommend selecting "Yes" under "Is 24 hours?". If you do have set schedules that never change, select "No" and enter the shift times and dates you wish to receive alerts.
- Click "Save"